jp morgan chase business account customer service

JPMorgan Chase & Co. is currently looking for Business Relationship Manager III and delivering extraordinary customer service. Chase Bank Phone Numbers and Emails. Toll-Free Number: (800) 935-9935. Get online and mobile banking support, or help with your. The Series has been owned and operated the entire time by JPMorgan Chase and its The Team Captain will be the main point of contact for their company's.
jp morgan chase business account customer service

Jp morgan chase business account customer service -

Chase Hours

Chase Business Hours

Chase is the consumer and commercial banking arm of JPMorgan Chase. The branch is one of the leading financial services companies in the world. The company operates in more than 60countries worldwide. If you have questions or concerns relating to products or services, you will need to reach out to the customer service department [+] by phone, email, traditional mail or through social media.

Chase Regular Business Hours

  • Weekdays: Chase is open Monday through Friday 9am to 6pm. You will need to use the branch locator tool [+] to find the exact hours of your local branch.
  • Weekends: Chase is open for business Saturday 9am to 3pm, EST. The offices are closes on Sunday.

Chase Holiday Hours

Chase is closed for major holidays. The holidays observed include:

  • New Year’s Day
  • Martin Luther King Day
  • Presidents’ Day
  • Easter Sunday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans’ Day
  • Nov 26 Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Year’s Eve

Chase Special Event Hours

In the event Chase hosts a special event, you will need to contact the customer service department or your local branch for details relating to the hours of operation.

Contacting Chase to Verify Business Hours

  • Phone Number: Customers have the opportunity to reach out to the customer service department by calling 1-877-242-7372. If you are an international customer, call 1-713-262-3300. TDD users will need to call 1-800-242-7383. If you need assistance with military services, call 1-877-469-0100. Credit card customers call 1-800-432-3117. Personal banking customers call 1-800-935-9935. Business banking customers call 1-800-242-7338. Mortgage customers call 1-800-848-9136.
  • Email Contact: If you want to send an email to the customer service department, you will need to use the secure customer feedback form [+]. If you are not a customer, you will need to
  • Mail: You can send your correspondence to the customer service team here: Chase Attn: Customer Service Research Mail Code: OH4-7302 P.O. Box 24696 Columbus, OH 43224-0696 or National Bank By Mail P.O. Box 36520 Louisville, KY 40233-6520.
  • Social Media: Customers have the opportunity to reach out the customer service department through social media. You will notice that the company only addresses general questions and concerns on Facebook [+], Twitter [+] and YouTube [+]. The company does not address account specific concerns through social media.

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Do you know someone who needs help paying their bill? You can pay all or part of their bill if you have their name, account number, and ZIP code.

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Other Ways To Pay

  • Choose or enroll SCE as a designated payee at your bank
  • Payments usually reach us within 2-5 business days.
  • No fees from SCE.
  • Call 1-800-655-4555 to make a one time payment over the phone
  • Call 1-800-877-8600 to save your banking information for future use with Pay by Phone
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P.O. Box 600
Rosemead, CA 91771-0001

Business Customers
Southern California Edison
P.O. Box 300
Rosemead, CA 91772-0001

  • Pay with check or money order.
  • Include your bill stub with payment
  • Allow 2-5 business days for payment to be received.
  • We accept ACH / EFT payments with payment remittance details. The payment and details must be sent through your bank using an EDI 820 remittance file formatted in CTX or CCD+. You must be a Commercial customer to participate.
  • Contact our EDI Payments Group at [email protected] and provide the following:
    • Your SCE Customer Account Number
    • Company name
    • Contact name
    • Contact phone number

The Budget Billing Plan offers eligible customers the opportunity to pay for their annual electricity service across 11 equal monthly payments. Budget Billing Plan does not reduce the amount of your bill - you're still responsible for paying the full cost of the energy you use, but you can split the cost into equal payments throughout the year.

Learn more about Budget Billing Plan.

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Making payments for someone else? Get a Friendly Reminder.

The Friendly Reminder Program allows a residential customer to designate a friend, family member, or public or private agency to receive payment notices. For more information, or to request an application, please call 1-800-684-8123.

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Chase Business Checking Account Review 2021

Chase Business Checking Accounts

Chase Bank offers a variety of checking account packages for small businesses. As one of the oldest banks in America, Chase has over 16,000 ATMs and more than 4,700 branches nationwide. Chase's user-friendly online banking and mobile app help rank this bank at the top of our list. 

Chase offers perks like waived monthly fees and higher interest rates when you link multiple Chase accounts together.

Our Approach: 

Selecting the best bank account for your business comes down to four things:

  • The type of business you have
  • The needs of your business
  • Bank requirements
  • Other perks

Chase Business Checking Accounts Summary:

  • Chase Business Complete Banking℠: Best account for small businesses. This is an affordable checking account with$0 minimum deposit to open, $15 monthly fees, and several other benefits.
  • Chase Performance Checking: Best account for medium-sized businesses. Monthly fees of $30 or $0 if you maintain an average daily balance of $35,000 across all qualifying accounts.
  • Chase Platinum Checking Account: The best account for large businesses. Monthly fees of $95 or $0 if you maintain an average daily balance of $100,000 across all qualifying accounts
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We recommend the Chase Complete Business Checking℠ account, learn more.


  • Access to over 16,000 Chase ATMs and more than 4,700 Chase branch locations
  • Low fees when opening an account
  • User-friendly online banking on and mobile app
  • Higher interest rates and other benefits if you link multiple accounts together
  • Variety of packages tailored to different business sizes
  • Easy access to business loans and credit cards
  • Business debit card and business banking services are included


  • Their savings account interest rates aren’t as high as some of their competitors

How to Open a Chase Business Account:

  1. Gather your business formation documents (LLC banking resolution, employer identification number (EIN), and Articles of Organization) and government-issued identification.
  2. Visit a branch or apply online.
  3. Instructions for online banking will be provided. If you visit a branch a business banker will assist you with opening the account.

Types of Chase Business Accounts

Chase offers multiple pricing tiers. The Chase Business Complete Checking account is a low-cost entry-level checking account designed for new and small businesses. In comparison, their top-tier "Platinum" plan is intended for established companies with more consistent cash flow.

Base Features:

  • Access to Chase Online Banking and Chase Mobile Banking app
  • Chase business debit card, Deposit options, and ATM for easy access to funds
  • Domestic and international wire transfers
  • Chase military banking for service members

Chase Business Complete Banking℠

The Chase Business Complete Checking account has a $0 minimum deposit to open, $15 monthly fees, and benefits that include:

  • Earn $300 when you open a new Chase Business Complete Checking account. For new Chase business checking customers with qualifying activities.
  • More ways to waive fees. Multiple options to waive the Monthly Service Fee, including maintaining a minimum daily balance or purchases on your Chase Ink® Business credit card
  • Built-in card acceptance. Accept card payments anytime, anywhere in the U.S., and get transparent pricing with Chase QuickAccept(SM).
  • Same-day deposits with QuickAccept(SM). Free up the cash you need to keep your business moving forward with same-day deposits at no additional cost.
  • Alerts to help you stay on top of your account activity.
  • Easy account management through Chase Business online and the Chase Mobile® app.
  • Unlimited electronic deposits, ACH and Chase Quick Deposit(SM).
  • Convenient access to 16,000 ATMs and more than 4,700 branches.
The Truic Flame Logo

We recommend the Chase Complete Business Checking℠ account, learn more.

Chase Performance Checking

Chase Performance Business Checking costs $30/mo, or $0/mo if you maintain an average daily balance of $35,000 across all your qualifying business deposit accounts.

The Chase Performance account includes:

  • 250 transactions per month
  • Unlimited electronic deposits and incoming wire transfers
  • Two free outgoing domestic wire transfers per month
  • No additional charge for Positive Pay or Reverse Positive Pay


  • $30/mo (+ $25 minimum opening deposit)
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Who should open a Chase Performance Account?

The relatively low monthly fee and standard transaction limit offered by Chase Performance Business Checking makes it a good choice for small and mid-sized businesses.

Chase Platinum Checking

Chase Platinum Business Checking costs $95/mo, or $0/mo if you maintain an average daily balance of at least $100,000 across all qualified business deposit or investment balances.

Chase Platinum also includes:

  • 500 transactions per month
  • $25,000 in cash deposits per month
  • No fees for incoming wire transfers or four highest outgoing wire transfers each month


  • $95/mo (+ $25 minimum opening deposit)
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Who Should open a Platinum Checking Account?

Chase Platinum is designed for large businesses with a high volume of monthly transactions.

Other Chase Business Bank Accounts

Chase offers two savings accounts; one for businesses with lower balances and one for businesses with higher balances. You can also open a certificate of deposit account for high-interest savings.

Chase Total Savings

The Chase Total Business Savings account costs $10/mo, waived if you:

  • Keep an average balance of $1,000

This account also includes:

  • 15 monthly deposits
  • Maximum $5,000 in cash deposits per month
  • 0.01% APY


  • $10/mo (+ $25 minimum opening deposit)
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Who Should open a Chase Total Savings Account?

The Chase Total Savings account is designed for companies with low savings balances. If you anticipate putting aside less than $25,000, Chase Total Savings should be a good match for you.

Chase Premier Savings

The Chase Premier Business Savings account costs $20/mo, waived if you:

  • Keep an average balance of $25,000


  • Link it with a Chase Performance Business Checking®, Chase Performance Business Checking® with Interest or Chase Platinum Business Checking account

Premier Savings also includes:

  • 30 monthly deposits
  • Maximum $10,000 in cash deposits per month
  • 0.04% APY without a linked account; 0.06-0.13% APY with a linked account


  • $20/mo (+ $25 minimum opening deposit)
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Who should open a Premier Savings Account?

Chase’s Premier Savings tier is designed for big savers. If your business is putting in $25,000 or more at a time, then you could benefit from the Premier tier.

Chase Certificates of Deposit

Certificates of deposit are great for businesses looking to set some money aside for a specified length of time.

Chase’s certificates of deposit include:

  • No monthly fee
  • Minimum opening deposit of $1,000
  • A range of terms from 30 days to 10 years
  • Fixed-rate of return
  • FDIC insurance protection
  • Standard interest rates range from 0.01% to 0.70% while relationship rates are 0.02% to 1.75%. Rates depend on the amount of money deposited, length of term, and if you link a checking account


  • $1,000 opening deposit, no monthly fee
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Who should open a Chase certificate of deposit?

If your business is ready to put some money aside, a Chase certificate of deposit may be a good option for you.

Chase Review Ratings

Value - 4.5/5

With several accounts to choose from, Chase has a lot of value to offer businesses of various sizes. Their user-friendly online banking and mobile app, high-interest rates, and waived monthly fees are among the perks they offer.

Customer Service - 4.5/5

Based on our experience, Chase’s customer service representatives are friendly, knowledgeable, and responsive. You can reach them via phone, email, and the secure message center. The only real downside is that unlike many other large banks, Chase doesn't offer an online chat feature.

Ease of Use - 5/5

The quality of Chase’s website and mobile app sets them apart from other banks. Compared to their competitors, Chase offers quite well-designed user interfaces and excellent user-experience overall.

Included Features - 4/5

Chase offers a solid set of features in each of their business bank accounts, as well as special benefits for customers who choose to link multiple Chase accounts together. However, they don’t offer interest rates as high as some online vendors.

Final Thoughts

Chase Business Banking might be right for you if you want good customer service, user-friendly mobile banking options, and access to 16,000 ATMs and more than 4,700 branches across the country.

Whether you’re running a brand-new small business, an established corporation, or anything in between, Chase has a bank account that will suit your needs.


Contact Chase Bank Customer Service

Chase Bank Phone Numbers and Emails

Toll-Free Number:

  • (800) 935-9935

    Get online and mobile banking support, or help with your account

Customer Service:

  • (800) 493-3319

    Chase Sapphire

  • (866) 550-5705

    Collecting and/or completing documents

  • (877) 469-0110

    Domestic Chase Military Services

  • (318) 340-3308

    Military Personnel And Veterans Overseas

  • (800) 848-9380


Accounting/ Billing:

  • (800) 935-9935

    Get online and mobile banking support, or help with your account

  • (800) 242-7338

Technical Support:

  • (713) 262-3300

    Outside US

  • (877) 242-7372

    US only

Chase Bank Emails:


General Info

More phone numbers and emailsLess phone numbers and emails

Chase Bank Contact Information

Corporate Office Address:

JPMorgan Chase Bank, N.A.

270 Park Avenue

New York,New York 10172

United States

Other Info (opening hours):


Monday - Friday: 7:00 AM - 11:00 PM (ET)

Saturday - Sunday: 10:00 AM - 7:00 PM (ET)

Mailing Addresses:

Chase Sapphire

P.O. Box 734007,

Dallas, TX 75373-4007

Chase Accessibility Services

P.O. Box 182077,

Columbus, OH 43218

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Chase Bank Rating Based on 717 Reviews

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All 2K Chase Bank reviews

Summary of Chase Bank Customer Service Calls


03:51 AVG CALL


Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chase Bank Customer Service?

Payments and Charges Question:

  • “Charge on account”
  • “Unknown charges”
  • “Need to correct a deposit”

Account Question:

  • “Can't log in to account”
  • “Account”
  • “To open a bank account”

Request for Information Question:

  • “Questions about my checking act”
  • “Check on account”
  • “I'm looking for my old debit card”

Cards Question:

  • “Issues with card”
  • “Lost card”
  • “Card not working”

Product/ Service Question:

  • “Atm wont work”
  • “Damaged card”
  • “Auto loan”

Activation/ Cancellation Question:

  • “Ach cancelations”
  • “I would like to cancel a transaction”
  • “Cancel a debit card and request a new one”

Shipping and Delivery Question:

  • “Recently moved and haven't gotten my debit card”
  • “Never received debit card in mail”
  • “I did not receive my direct deposit from prolink”

Staff Question:

  • “Because customer service about online banking”
  • “Customer service”
  • “Why am I getting service fees. I need refund”

Return/ Replace Question:

  • “To return their call”
  • “Replace replace debit card”
  • “Change account”

Refund Question:

  • “I am asking for a refund on the insufficient fun fees”
  • “Refund”
  • “My refund is still not available”

Website/ Application Question:

  • “Chase text "looks like this part of our site is not working right now"”
  • “Check Application Status”
  • “To ask for my application.”

Employment Question:

  • “Pay off biiLl”
  • “Payoff”
  • “Need proof of pay off my mortgage”

Other Question:

  • “Atm”
  • “Receipt”
  • “Vehiculo”


Chase Bank Terms of Service

Please upgrade The Customer's browser. The company will stop supporting this version of The Client's browser soon. Upgrade now to protect The User's accounts and enjoy a better experience. Chase Bank has signed The Client of Chase Bank out of The User's account. has enhanced Chase Bank's' platform for For a better experience, download the Chase app for The Client's iPhone or Android. Or, go to System Requirements from The Customer's laptop or desktop. It appears The Client's web browser is not using JavaScript. Without it, some pages won't work properly. Please adjust the settings in The User's browser to make sure JavaScript is turned on. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE THE CLIENT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE. ANY CHANGES WILL BE INCORPORATED INTO THE TERMS AND CONDITIONS POSTED TO THIS WEBSITE FROM TIME TO TIME.

To read more:

Chase Bank Privacy Policy

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Top Chase Bank Services

Mortgage, Customer Care, Loan

Top Chase Bank Products

Account, Credit Card, Checking Account

Chase Bank Pros and Cons

Pros: Convenience, Having atms everywhere, When chase cared about customers, Online banking, Website

Cons: Poor customer service, Unethical business practices, Dishonesty of service reps, Very bad service, Rude customer service

Related Companies

JPMorgan Chase, Washington Mutual, WePay, Providian National Bank, Bank One


In 2000, Chase Bank was acquired by JP Morgan. JPMorgan Chase was incorporated in 1968. It is a financial holding company. JPMorgan Chase's principal bank subsidiaries are JPMorgan Chase Bank, National, and Chase Bank USA, National Association, a national banking association that is the Firm's credit card issuing bank. JPMorgan Chase's principal nonbank subsidiary is J.P. Morgan Securities Inc., its United States investment banking firm. The bank and nonbank subsidiaries of JPMorgan Chase operate nationally, as well as through overseas branches and subsidiaries, representative offices and subsidiary foreign banks. The Company's activities are organized into six business segments: Investment Bank, Retail Financial Services RFS, Card Services CS, Commercial Banking CB, Treasury Securities Services TSS and Asset Management AM.

Chase Bank reviews and complaints

Chase Bank is ranked 112 out of 778 in Banks category

Area Served

USA, Worldwide

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Chase slammed for clash over GOP event with Donald Trump Jr.

COLUMBIA, Mo. (AP) — Conservatives railed against JPMorgan Chase on Thursday after a subsidiary pulled out of a business deal related to a Missouri political fundraiser that was to feature Donald Trump Jr.

Missouri political action committee Defense of Liberty was using online payment company WePay for ticketing for the Dec. 3 event in the suburban St. Louis city of St. Charles.

But state Sen. Bill Eigel, a co-host, said WePay cut off services to Defense of Liberty on Nov. 9.

According to a screenshot of an email provided by Eigel, WePay wrote that the PAC violated its terms of service against “hate, violence, racial intolerance, terrorism, the financial exploitation of a crime” or encouraging that behavior.

Chase representatives didn’t respond to Associated Press questions seeking more information on why WePay stated Defense of Liberty violated that policy.

After another organizer on Tuesday announced that the event would be canceled, Chase reversed course.

“After further review, we determined that this organization didn’t violate the terms of service, and we are reaching out to the client to discuss reinstating the account,” a Chase spokesperson said in a statement Thursday. “To be clear, we have never and would never close an account due to a client’s political affiliation.”

Eigel said the PAC’s account was still canceled as of Thursday afternoon. He wants to reschedule the event for a later date.

“The damage is done, no matter what happens moving forward,” Eigel said.

Republicans are using the dispute as an example of “cancel culture” attacking conservatives.

Attorney General Eric Schmitt, who is in a crowded Republican primary for U.S. Senate, on Thursday tweeted that “this Cancel Culture nonsense has to stop.” Schmitt, as well as U.S. Sen. Josh Hawley, each wrote letters to J.P. Morgan Chase CEO Jamie Dimon questioning the decision.

“Missouri will not tolerate a powerful bank discriminating against political views with which it disagrees,” Schmitt wrote in his letter. “Missourians deserve an explanation for why this event was canceled.”

jp morgan chase business account customer service
jp morgan chase business account customer service

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