the number to bank of america customer service

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The number to bank of america customer service -

Welcome to TD Bank Personal Banking

Community means family.

I think that's what it's turned into.

I'm going to cry.

I don't know why.

Alright, your turn to talk.

Hey everybody.

Sam from Bonn Place Brewing Company here, and this is my wife.

I'm Gina.

Bethlehem is one of the greatest steel towns in America.

When manufacturing had a downturn Bethlehem had to reinvent itself.

When I first met Sam and Gina, they had this dream that they wanted to accomplish.

When we first signed our lease on this building, people were questioning it, like "you sure you want to open a brewery on the south side of Bethlehem in the current climate?"

We were certain that it was ready for what we wanted to do.

We needed a bit of help to get this place opened...and everybody needs help.

When anybody ever comes to us and says, "We need help. What can we do? We don't know how to get through this red tape."

We say, "This is what we did. This might help you."

We even went to City Hall for someone once.

This is the community we can change.

What we can change is right here and right now.

Sam and Gina are very passionate about working with women entrepreneurs.

It's hard to start a business.

One thing Sam and Gina have been able to achieve is share the lessons they've learned with other business owners and convince them, "hey, it actually is possible."

We want to see businesses succeed with the opportunities that we've had.

So what better way than to mentor them.

We're all in this together, and it's the bigger picture.

Bonn Place is a catalyst for the regrowth of this community.

They're also now helping other young entrepreneurs get started.

Sam and Gina sat down with us and gave us tips and tricks of what to do to get started.

We had this idea.

And they believe in us.

How much they're committed to the growth of Bethlehem as a whole.

That's the real story.


They are the last two people who would want this bestowed upon them, but they are the most deserving.

So we all want to gather here today and say thank you, because we value everything that you put into Bethlehem.

There's a little bit more.

So, the contribution we made to a female entrepreneurship program, in your name.

We're absolutely thrilled.

Next year, with this gift, we're going to be able to serve even more women entrepreneurs.

The integrity of this community is real strong.

This is just the beginning.




Bank conveniently and securely with the Bank of America® Mobile Banking app for U.S.-based accounts.

Manage Accounts
• Review activity in checking, savings and credit card accounts
• View mortgage, auto loan and other account balances
• Activate or replace credit/debit cards
• Order checks
• Set alerts for important account info

Transfer Money
• Securely send and receive money with Zelle® using a U.S. mobile number or email address¹
• Transfer funds between your Bank of America accounts

Bill Pay (available for eligible accounts)
• Pay bills
• Schedule, edit and cancel payments
• Add and edit payees

Check Deposit
• Take photos of checks to deposit them
• Immediately see the processing deposit in your account²

Erica, Your Virtual Financial Assistant³
• Ask Erica to find transactions, pay bills and more
• Get valuable alerts, helpful insights and financial guidance

Contact Us
• Reach a representative for help
• Schedule an appointment to meet with a specialist
• Find ATMs and financial centers

Special Offers & Deals
• Get cash back with BankAmeriDeals® when you use your eligible Bank of America credit/debit cards
• Receive credit card offers

• Set up Touch ID® / Face ID®
• If fraudulent activity is suspected on your card, we'll notify you
• With our Mobile Banking Security Guarantee, you’re not liable for fraudulent transactions when reported promptly⁴

See the Online Banking Service Agreement at for more information. Mobile carrier message and data rates may apply.

¹ Transfers require enrollment and must be made from a Bank of America consumer checking or savings account to a domestic bank account or debit card. Recipients have 14 days to register to receive money or the transfer will be canceled. Dollar and frequency limits apply.
² Deposits are subject to verification and not available for immediate withdrawal. Other restrictions apply.
³ Erica only listens or speaks when you tap the microphone and retains interactions to optimize your experience. Erica speaks aloud and hears and responds to all voices. Erica is only available in English.
⁴ You’re not liable for fraudulent Mobile Banking transactions when you notify the bank within 60 days of the transaction first appearing on your statement and comply with security responsibilities.

Investing involves risk. There is always the potential of losing money when you invest in securities.

Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as “MLPF&S” or “Merrill”) makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation (“BofA Corp.”). MLPF&S is a registered broker-dealer, registered investment adviser, Member SIPC and a wholly owned subsidiary of BofA Corp.

Investment, insurance and annuity products:
• Are Not FDIC Insured
• Are Not Bank Guaranteed
• May Lose Value

All features may not be available in iPad.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

iPhone, iPad, Touch ID and Face ID are registered trademarks of Apple Inc.

Bank of America and related trademarks are trademarks of Bank of America Corporation
Bank of America, N.A. Member FDIC

Version 21.10.02

New in this release:

· Send or request money faster by adding the new BofA Zelle® widget to your device
· Minor enhancements and bug fixes

Ratings and Reviews

4.8 out of 5

3.3M Ratings

The Beginning by, Me.

When I finally received my I-Phone, it was time to try banking on line. I downloaded this app & began a totally new adventure. As time provides, I’ve been slowly delving into what I thought would be an amazing experience where banking and bill pay would become easily completed with minimal effort. Wrong, not entirely true. At this point I am frustrated. To simply pay my bills every month, without fumbles, less stress and time, I find out from ALL options, I’m not able to do online banking to pay aforementioned bills because I don’t have the necessary accounts available to do so. I have checking, savings and a fairly healthy CD.....I wonder, why can’t I bank online? Why does it say I’m unable to use this app for online banking because I haven’t the accounts to do so? Huh? What? I’m so confused! I can’t locate the forms I need either....I want to be sure when I pass, my daughter receives all my monies from these “Appropriately Established” accounts! I’ve called 3 times to have the forms mailed to no avail and I’m unable to pay my bills online. I’m disabled, hooked up to oxygen, unable to go into the bank as I mentioned when I called. I was told to open online banking that that would help me handle everything from home. If I figure it out one day, you’ll receive the 5th star. Take care my friend.

New ‘Bill Pay’ is Horrible

The new Bill Pay section is poorly designed trash that has ruined the app experience. Not only is it ugly, it does a poor job of visually integrating with the rest of the app. Clunky and unintuitive, to now make an online payment you must sift through multiple screens, making multiple clicks—all of which is very confusing to the consumer. You now also have to manually assign a “pay by” date to complete the process which is terribly annoying. (The default should be set similar to the pre-updated version that automatically sets the earliest possible date for you. But, still allow a user to manually set their own “pay by” date if needed.) Overall, the former Bill Pay was MUCH easier to utilize and MUCH nicer to look at.

To add to the problems, we no longer have the ability to delete old “Pay To” accounts from within the app the way we could previously. Another oversight.

BOA has definitely taken steps backwards with this update. If I had to guess, budget cuts forced BOA to begin implementing new app updates via internal junior-level design team, rather than outsourcing to a professional UI/UX firm. As a result, this update has a “beta” feel displaying poor form, function and usability. Really embarrassing for a big bank.

Auto payment

Your auto payment feature is unacceptable. For some accounts you do not allow payment of statement balance or minimum payment amount which makes it impossible to automatically pay each month to avoid a late payment. You actually require a dollar amount and that can result in an overpayment which we then have to request to be refunded. That did happen to me. So I shut it off and as a result I was charged a late payment for being a few days late paying because I could not access my account to pay an unexpected charge that went through the account. Which leads to my next complaint about the website.

I could not remember my password and therefore could not get a reset as I did not have my credit card available. Instead of allowing reset like other credit card companies by answering chosen questions, you make us enter the account number which I did not have because I could not access my statements which are delivered online. Since I did not have my card with me, I had to call in... having to try to call back multiple times as your lines are very busy. By the time I was able to get a person on the phone, I was 3 or 4 days late paying and you had charged me a late payment. I always pay on time. You have years of history with me paying on time, yet your customer service refused to refund the charge even though I have years of history paying on time and only was late because I could not get into the account.

Your online experience it terrible.

Hello skier6200, thanks for the detailed review. We'll pass this feedback along to our design team. We strive to improve our app based on user feedback. Please keep an eye out for future app updates to enhance your mobile banking experience. -Ashlyn

The developer, Bank of America, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Search History

Privacy practices may vary, for example, based on the features you use or your age. Learn More


Bank of America

536.5 MB


Requires iOS 12.5 or later.
Requires iPadOS 12.5 or later.
iPod touch
Requires iOS 12.5 or later.

English, Spanish

Age Rating

© 2021 Bank of America Corporation



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History, Services, Acquisitions, & Facts". Encyclopedia Britannica. Retrieved January 29, 2020.
  • ^Roberts, Deon (August 31, 2016). "Here's what to know about the area's biggest employers". The Charlotte Observer. Retrieved January 29, 2020.
  • ^ abcd"Settlement: Part II - Italian American Museum of Los Angeles". Google Arts & Culture. Retrieved January 29, 2020.
  • ^"Bank of Italy". Archived from the original on July 18, 2011. Retrieved July 22, 2019.
  • ^"World's biggest bank (Fortune Classics, 1947)". Fortune. Archived from the original on March 25, 2019. Retrieved March 25, 2019.
  • ^Vance, Marian (2006). Bucyrus (OH) (Images of America). United States: Arcadia Publishing. p. 84. ISBN .
  • ^"Statewide Expansion" pp. 34–38 In: Branch Banking California. Report for the U.S. Federal Reserve System. web version at: PDF versionArchived September 4, 2016, at the Wayback Machine
  • ^Transamerica Corporation, a corporation of DelawareArchived August 30, 2009, at the Wayback Machine, has petitioned this court to review an order of the Board of Governors of the Federal Reserve System entered against it under Section 11 of the Clayton Act, 15 U.S.C.A. § 21, to enforce compliance with Section 7 of the Act, 15 U.S.C.A. § 18.
  • ^"The History of Visa". Visa Inc. Archived from the original on November 3, 2007. Retrieved October 29, 2007.
  • ^Stearns, David L. (2011). Electronic Value Exchange: Origins of the Visa Electronic Payment System. London: Springer. pp. 25–28. ISBN . Available through SpringerLink.
  • ^"FDIC Law, Regulations, Related Acts - Bank Holding Company Act". Retrieved January 29, 2020.
  • ^ abColumnist, Jon Talton / (August 15, 2015). "Remember Seafirst? It's more than a local tale". The Seattle Times. Retrieved January 29, 2020.
  • ^"BankAmerica, 1st Interstate Merger Seen Leading to Cuts in Staff and Branch Closings". Los Angeles Times. October 8, 1986. Retrieved January 29, 2020.
  • ^"BankAmerica Takes Over at Security Pacific : Acquisitions: The merger becomes official today, creating the nation's second-largest banking company". Los Angeles Times. April 22, 1992. Retrieved January 29, 2020.
  • ^Matassa Flores, Michele (April 2, 1992). "Key Bank, West One Finalize Purchases". Seattle Times. Archived from the original on May 19, 2011. Retrieved September 27, 2008.
  • ^"Bank takes famous name, poises for future". Las Vegas Review-Journal. April 29, 2012. Retrieved January 29, 2020.
  • ^FDIC (1995). "Continental Illinois and Continental Illinois and 'Too Big to Fail'"(PDF). FDIC. Retrieved January 29, 2020.
  • ^"About Banks - Bank of America". Retrieved January 29, 2020.
  • ^BankAmerica Adds 4 Traders To Its High-Yield Bond SectorArchived April 1, 2012, at the Wayback Machine. American Banker, June 17, 1996
  • ^Journal, Stephen E. Frank and Patrick McGeehan - Staff Reporters of The Wall Street (June 9, 1997). "BankAmerica Agrees to Pay $540 Million for Robertson". Wall Street Journal. ISSN 0099-9660. Retrieved January 29, 2020.
  • ^BankAmerica to Buy Robertson, Stephens Investment CompanyArchived August 26, 2016, at the Wayback Machine. The New York Times, June 9, 1997.
  • ^O'Brien, Timothy L. (October 15, 1998). "Shaw, Self-Styled Cautious Operator, Reveals It Has a Big Appetite for Risk". The New York Times. ISSN 0362-4331. Retrieved January 29, 2020.
  • ^Mulligan, Thomas S. (October 21, 1998). "BankAmerica's Coulter to Step Down Oct. 30". Los Angeles Times. Archived from the original on December 3, 2013. Retrieved June 22, 2013.
  • ^Petruno, Tom (October 15, 1998). "Surprise BofA Losses Trigger Plunge in Stock". Los Angeles Times. Archived from the original on December 3, 2013. Retrieved June 22, 2013.
  • ^Martin, Mitchell (April 14, 1998). "Nations Bank Drives $62 Billion Merger: A New BankAmerica: Biggest of U.S. Banks". The New York Times
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    3.294% APR 30-Year Fixed-Rate Mortgage

    3.294% APR 30-Year Fixed-Rate Mortgage

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    First American Bank Named a Top Workplace

    We're proud to announce that we've been named a Top Workplace by the Chicago Tribune! We're thrilled to have been included and thankful to our employees, who made this happen!

    Read More

    Planning to buy a home?

    Download your free prequalification letter online today!

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    Maximize your healthcare purchasing power

    Apply for a Health Savings Account 

    Learn MoreOpen an HSA

    Build wealth and create a blueprint for the future

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    Lock in a low mortgage rate!

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    We're proud to announce that we've been named a Top Workplace by the Chicago Tribune! We're thrilled to have been included and thankful to our employees, who made this happen!

    Read More

    Download your free prequalification letter online today!

    Learn More

    Apply for a Health Savings Account 

    Learn MoreOpen an HSA

    Learn More

    The routing number for First American Bank is 071922777.

    The routing number for Health and Benefits Accounts (HSA, FSA, HRA, QTA) is 067015928.

    Your account number can be found on your monthly account statement.

    Please visit any of our branches closest to you to change the name on your account.

    View all FAQs


    Division of Unemployment Insurance

    Fraudulent Unemployment Insurance Activity

    Report Fraud

    With the record number of unemployment insurance claims filed during the COVID-19 pandemic, Maryland, and states across the entire country, have seen an increase in activity by bad actors and fraudsters using illegally obtained data to file fraudulent unemployment insurance claims. Please note that there has been NO breach in our BEACON unemployment system.

    If you believe that your information has been used to fraudulently file an unemployment insurance claim, please contact the Division of Unemployment Insurance’s Benefit Payment Control Unit by completing a “Request for Investigation of Unemployment Insurance Fraud” form and e-mailing it to [email protected]

    If you received a 1099-G tax form, but did not apply for unemployment insurance benefits in Maryland in 2020, then please complete this Affidavit form and submit it along with picture ID to the Benefit Payment Control Unit by e-mailing [email protected]

    If you are an employer and believe a fraudulent claim has been charged to your account, please file a benefit charge protest through your employer portal.

    If you believe fraudulent transactions have been made on your Bank of America Debit Card, please contact the Debit Card Customer Service Center at 1-855-847-2029 to file a report and request a replacement card.

    Avoid Scams

    We have been alerted to a number of potential scam operations that are attempting to prey on unemployment insurance claimants. To help you distinguish between legitimate assistance from Maryland Division of Unemployment Insurance (DUI) staff and fraudulent assistance from a potential scammer, please remember the following:

    • DUI will never request or require payment for assistance with unemployment insurance, especially not through apps like Venmo or Cashapp.
    • DUI staff will not provide assistance to claimants through direct message on social media platforms like Facebook, Twitter, or LinkedIn.
    • DUI will never arrange for an adjudication or fact-finding interview over any teleconferencing platform, such as Zoom, BlueJeans, Google Hangout Meets, or Skype.
    • DUI does not provide assistance through text message and will not send any links asking a claimant to verify their account through text.
    • DUI will never ask for your bank account number, debit card number, or credit card number over e-mail or on social media
    • DUI will never request your BEACON password over e-mail.
    • All e-mails from legitimate DUI staff will come from a e-mail address.
    • Do not provide any sensitive information related to your Maryland unemployment insurance claim by e-mail unless it is to a e-mail address.

    Avoid Scams on Social Media

    Please be aware of pages and scammers on social media pretending to be the Maryland Department of Labor. Scammers are replicating the Maryland Department of Labor’s social media pages, directly messaging claimants, and attempting to steal their identity by asking for their personal information. These pages are particularly targeting members of unemployment groups on Facebook.

    Fraudulent pages may look similar, but are newly created, do not have a lengthy history of posts, spelled differently (often with typos), and not verified with a blue check mark. “Maryland department of labour” is an example of a fraudulent page that looks similar, but is spelled differently. If you find a fraudulent page, please report it to the social media platform immediately and DO NOT respond to their messages.

    Links to the Maryland Department of Labor’s official government agency social media pages can be found below:

    Identity Theft Resources

    If you believe you have been a victim of identity theft, please read the Maryland State Police's Identity Theft Protection Quick Guide. For more information about identity theft, please visit the Commissioner of Financial Regulation identity theft page.


    Contact Bank Of America Customer Service

    Bank Of America Phone Numbers and Emails

    Toll-Free Number:

    • (800) 933-6262

      Online Banking

    Customer Service:

    • (877) 366-1121

      ATM or debit charges

    • (800) 215-6195

      Auto Loans Existing customers

    • (844) 892-6002

      Auto Loans New customers

    • (866) 345-1248

      Auto Loans TTY/TDD

    • (800) 688-6086

      Automated ans Spanish support

    • (888) 827-1812

      CDs and IRAs

    • (800) 276-9939

      Credit card activation

    • (757) 677-4701

      Credit card issues (cell phone roaming charges may apply)

    • (888) 689-4466

      Estate Servicing

    • (800) 432-1000

      General information, Lost or stolen ATM or debit card or checkbook, Opening an account

    • (800) 992-3200

      Health Benefit Accounts (HSA, FSA, HRA)

    • (800) 718-6710

      Insurance and Protection

    • (800) 305-5109

      Insurance and Protection TTY/TDD

    • (315) 724-4022


    • (800) 537-4180

      Joe Martin Scholarship For Bank of America employees and retirees only

    • (866) 817-2836

      Life Insurance and Accident Insurance

    • (800) 934-5626

      Mortgage and Home Equity Existing accounts

    • (800) 669-6607

      Mortgage and Home Equity Existing mortgages

    • (800) 779-3894

      Mortgage and Home Equity New home equity applications

    • (800) 218-9946

      Neighborhood builders, Student leaders, Local grants, Volunteer grants

    • (800) 270-5746

      New mortgage applications

    • (800) 933-6262

      Online Banking

    • (800) 732-9194

      Report a lost or stolen credit card

    • (844) 401-8500

      Report a problem with an ATM

    • (800) 344-8382

      Student lending

    • (800) 288-4408


    • (800) 637-7455

    Business Customer Service:

    • (888) 287-4637

      Small Business

    • (888) 606-4545

      Small Business Intuit Online Payroll support

    • (800) 430-7161

      Small Business Merchant Services support

    • (866) 758-5972

      Small Business Online Banking support

    • (866) 543-2808

      Small Business Open a new account

    • (877) 270-1242

      Small Business Remote Deposit Online support

    General Info:

    • (646) 743-1003
    • (980) 386-4062

    Bank Of America Emails:

    General Info


    More phone numbers and emailsLess phone numbers and emails

    Bank Of America Contact Information

    Bank Of America Online Chat:

    Corporate Office Address:

    Bank of America Corporation

    PO Box 25118


    United States

    Other Info (opening hours):


    Monday - Friday: 8 a.m. - 9 p.m. (ET)

    Saturday: 8 a.m. - 8 p.m. (ET)

    Sunday: 8:00am - 5:00pm (ET)

    Edit Business Info

    Bank Of America Rating Based on 636 Reviews

    Rating details

    Product or Service Quality

    Rating Details

    Product or Service Quality

    Diversity of Products or Services

    Discounts and Special Offers


    All 1.8K Bank Of America reviews

    Summary of Bank Of America Customer Service Calls

    2.7K TOTAL

    09:34 AVG CALL

    15% ISSUES

    Top Reasons of Customers Calls

    Consumers Call the Most From

    Why Do People Call Bank Of America Customer Service?

    Payments and Charges Question:

    • “Payment”
    • “Debit card”
    • “Lost debit card”

    Account Question:

    • “New account”
    • “Want to change password for online banking”
    • “Want to know my available balance account”

    Cards Question:

    • “My card has block”
    • “I missed to pay my credit card payment of October. They charged me $35. I need to wave off that payment”
    • “I applied for a credit card 3 month ago, But I did not receive the bonus offer 200 $ now.”

    Request for Information Question:

    • “If I could walk in to do a checking account”
    • “Have a banking question”
    • “Checking order”

    Product/ Service Question:

    • “To get a home equity loan”
    • “Pay car loan”
    • “To pay auto loan”

    Return/ Replace Question:

    • “Return a payment”
    • “Ask for a replacement card”
    • “Change address”

    Activation/ Cancellation Question:

    • “I need cancel a payment”
    • “Cancel reoccurring charge from Xoom”
    • “Cancel a payment”

    Staff Question:

    • “L wanna speak with customer service”
    • “Talk to customer service”
    • “Fraudulent services”

    Employment Question:

    • “Need a payoff request”
    • “Pay off my account in full”
    • “10 day pay off”

    Refund Question:

    • “I have a refund coming but I no longer have this back”
    • “Refund”
    • “Refunds”

    Shipping and Delivery Question:

    • “I odered check book ,but not received yet .”
    • “I have not gotten my debit card in the mail”
    • “Tracking payment”

    Website/ Application Question:

    • “Application”
    • “Enrolling website account”

    Other Question:

    • “Verify check”
    • “Compra erronea”
    • “Accont”


    Top Bank Of America Services

    Mortgage, Customer Care, Loan

    Top Bank Of America Products

    Account, Credit Card, Checking Account

    Bank Of America Pros and Cons

    Pros: Online ability, Many locations, Never had any issue until now, Long wait, Previously reliable

    Cons: Customer service, No resolution available, No reconsideration offered, Overall failure for a good long term customer, Unprofessional

    Related Companies

    FIA Card Service, Merrill Lynch, Merrill Edge, Countrywide Home Loans, First Franklin Loan Services


    Bank of America is a multinational banking and financial corporation. It was founded by Amadeo Giannini in October 1904. Its headquarters is base in Charlotte, North Carolina, United States. Bank of America provides a broad range of banking and financial services. They include the following: consumer banking, corporate banking, mortgage loans, wealth management, credit cards, and many more. The corporation also specializes in insurance, investment banking, private equity, refinancing, and savings. There are 2 divisions: Bank of America Home Loans and Bank of America Merrill Lynch. Its subsidiaries are U.S. Trust, Merrill Edge, and Merrill Lynch. There are more than 4500 Bank of America locations worldwide.

    Bank Of America reviews and complaints

    Bank Of America is ranked 134 out of 778 in Banks category

    Edit Description

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    : The number to bank of america customer service

    The number to bank of america customer service
    The number to bank of america customer service
    the number to bank of america customer service